Hello at OptumRx. I only want to thank your excellent representative Latrelia Boyd for...
GetHuman2947453's customer service issue with OptumRx from May 2019
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The issue in GetHuman2947453's own words
Hello at OptumRx. I only want to thank your excellent representative Latrelia Boyd for her professionalism in responding to our medical situation today May **. She was very understanding, patient, courteous, and impressed my wife Rae Treutlein-Garrecht and myself, Harold Garrecht. We are very satisfied as she worked diligently to complete our prescriptions as needed. She is the best service provider we have had in many years. She deserves a promotion . Really, she is a true human being with consideration of these old folks at ** and **. Please inform her of our appreciation and thanks. One classy worker at OptumRx.
GetHuman2947453 did not yet indicate what OptumRx should do to make this right.
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How GetHuman2947453 fixed the problem
No complaint, Just a note of excellent service by a terrific representative Latrelia Boyd. Our problem was taken care of very efficiently. Thank you at OptumRx.
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