Hello at OptumRx. I only want to thank your excellent representative Latrelia Boyd for...

GetHuman2947453's customer service issue with OptumRx from May 2019

Help with my OptumRx issue
The issue in GetHuman2947453's own words
Hello at OptumRx. I only want to thank your excellent representative Latrelia Boyd for her professionalism in responding to our medical situation today May **. She was very understanding, patient, courteous, and impressed my wife Rae Treutlein-Garrecht and myself, Harold Garrecht. We are very satisfied as she worked diligently to complete our prescriptions as needed. She is the best service provider we have had in many years. She deserves a promotion . Really, she is a true human being with consideration of these old folks at ** and **. Please inform her of our appreciation and thanks. One classy worker at OptumRx.

GetHuman2947453 did not yet indicate what OptumRx should do to make this right.

How GetHuman2947453 fixed the problem
No complaint, Just a note of excellent service by a terrific representative Latrelia Boyd. Our problem was taken care of very efficiently. Thank you at OptumRx.
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Customer service issue
Reported by GetHuman2947453
May 19th, 2019 - 2 years ago
GetHuman2947453 shared how to fix
Seen by 15 customers so far
Similar issue to 821 others
0 customers following this
Items needed
Name on account
Billing address
Date of birth
Social security number
Phone number


GetHuman2947453 started working on this issue
May 19th, 2019 2:15am
GetHuman2947453 confirmed the issue is fixed. Hooray!
May 19th, 2019 2:19am