You can not send a code by text to my home phone, *so now what?

GetHuman1442337's customer service issue with OptumRx from October 2018

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The issue in GetHuman1442337's own words
The problem: You can not send a code by text to my home phone, *so now what?
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OptumRx

Customer service issue
Reported by GetHuman1442337
Oct 29th, 2018 - 2 mons ago
I have an issue with OptumRx too
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Seen by 2 customers so far
Similar issue to 318 others
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Timeline
GetHuman1442337 started working on this issue
Oct 29th 8:08pm