I need to cancel service on behalf of my stepfather, Henri Addor, who died of COVID...
GetHuman5132032's customer service issue with Optimum from August 2020
Help with my Optimum issue
First: share to improve GetHuman5132032's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5132032's own words
I am trying to cancel the Internet, phone and television service, along with the account, for *** Harvest Commons in Westport, CT. All occupants have died and the house is being sold. ... I need to cancel service on behalf of my stepfather, Henri Addor, who died of COVID-** on April **. He lived at *** Harvest Commons in Westport, CT *****, a condominium that I now own, but which is under contract to be sold August **. The Optimum account, which was originally in the name of Sandra B. Klein, my mother, who died in ****. The Optimum account * is *****-******-**-*. *Mr. Addor’s email address was *****@***.com. He had the following services: ** Optimum Value (TV)** Optimum *** (Internet)** Optimum Voice (Phone)*I need to cancel all three. I live in MA. **Please call me back to cancel these services, and this account. Thanks!
Cancelling service and the account
I have an issue with Optimum too
How GetHuman5132032 fixed the problem
We are waiting for GetHuman5132032 to fix the problem and share the solution with the rest of us customers.
Please help with my Optimum issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Optimum customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.