I need to cancel service on behalf of my stepfather, Henri Addor, who died of COVID...

GetHuman5132032's customer service issue with Optimum from August 2020

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The issue in GetHuman5132032's own words
I am trying to cancel the Internet, phone and television service, along with the account, for *** Harvest Commons in Westport, CT. All occupants have died and the house is being sold. ... I need to cancel service on behalf of my stepfather, Henri Addor, who died of COVID-** on April **. He lived at *** Harvest Commons in Westport, CT *****, a condominium that I now own, but which is under contract to be sold August **. The Optimum account, which was originally in the name of Sandra B. Klein, my mother, who died in ****. The Optimum account * is *****-******-**-*. *Mr. Addor’s email address was *****@***.com. He had the following services: ** Optimum Value (TV)** Optimum *** (Internet)** Optimum Voice (Phone)*I need to cancel all three. I live in MA. **Please call me back to cancel these services, and this account. Thanks!
Cancelling service and the account
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Optimum ***
Customer service issue
Reported by GetHuman5132032
Aug 4th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 5347 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 of SSN


GetHuman5132032 started working on this issue
Aug 4th, 2020 10:49pm

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