WE BOOKED A KLM FLIGHT WITH OPODO WHICH WAS CANCELLED BY THE AIRLINE DUE TO CORONAVIRU...

GetHuman5042669's Cancel booking issue with Opodo from July 2020

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The issue in GetHuman5042669's own words
WE BOOKED A KLM FLIGHT WITH OPODO WHICH WAS CANCELLED BY THE AIRLINE DUE TO CORONAVIRUS.WE WERE OFFERED A VOUCHER BY OPODO AS THIS IS ALL THE AIRLINE WAS OFFERING AT THE TIME.KLM HAS NOW SAID ANYONE WITH A VOUCHER CAN HAVE A CASH REFUND IF THEY WISH.I WISH TO INSTRUCT OPODO TO APPLY FOR A CASH REFUND FOR US,AND ALSO IF THIS IS POSSIBLE AND IT IS TO REFUNDED TO THE CREDIT CARD USED FOR THE ORIGINAL PURCHASE,THAT MY CARD HAS BEEN REPLACED WITH A NEW CARD WITH A DIFFERENT CARD NUMBER.UNFORTUNATELY I AM FINDING IMPOSSIBLE TO GET TO SPEAK TO ANYONE AT OPODO.

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Opodo

Cancel booking issue
Reported by GetHuman5042669
Jul 8th, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 3020 others
0 customers following this

Timeline

GetHuman5042669 started working on this issue
Jul 8th 1:10pm

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