Order * ***********Hi, I received a partial order yesterd but the packing list states a...

GetHuman-subruntz's customer service issue with Oneida.com from June 2018

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The issue in GetHuman-subruntz's own words
Order * ***********Hi, I received a partial order yesterd but the packing list states all items arrived. Also, one of the four *.* qt. bowls is shattered in the box. All four bowls were shipped in the same box and the box was banged up. The four bowls were stacked together two each with no bubble wrap between them but had plenty of bubble wrap around them. How do I get the bowl replaced? I have not pulled the last two out because I was almost cut reaching in to pick them up. I am hoping the one underneath the shattered one is not broken but I am not sure yet. I did not receive the * salt jars with covers in this order though the packing list states they were delivered. Thank you for your assistance. Susan Bruntz
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Oneida.com

Customer service issue
Reported by GetHuman-subruntz
Jun 5th, 2018 - a yr ago
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Timeline
GetHuman-subruntz started working on this issue
Jun 5th, 2018 4:28pm
GetHuman-subruntz confirmed the issue is fixed. Hooray!
Jun 5th, 2018 4:58pm