Can I cancel or change my order?

Yes, you can cancel or change your order on Oneida.com, but certain conditions apply. If you wish to cancel or modify your order, it is best to contact their customer service representatives as soon as possible. If your order has not already been processed, they will do their best to accommodate your request. However, if the order has already been shipped, you will need to follow their return/exchange policy to make any changes. This may involve returning the items once received and requesting a refund or exchanging them for different products. It is important to review their cancellation and return policies for further details on any fees, time limits, or restrictions that may apply in your specific case.