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Oncor Customer FAQ

Top Answers & How-to Guides

What is Oncor's Phone Number?

The question we are asked most often is about how to talk to Oncor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are Oncor's business hours?

Oncor's business hours are from Monday to Friday, 8:00 am to 5:00 pm Central Standard Time. Our dedicated team is available during...
Ask any question you have about Oncor customer service, get an answer now.
Contact Oncor customer service

Reporting Outages

How do I report a power outage?

To report a power outage, you can contact Oncor's customer service line and provide them with your account information and the location...
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Company Information

What is Oncor?

Oncor is a leading electric utility company serving millions of customers in Texas, USA. As the largest transmission and distribution...
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Services Provided

What services does Oncor provide?

Oncor provides a range of services as an electric utility company. Our primary focus is delivering reliable electricity to over 10...
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Payment Options

What are the payment options available for my Oncor bill?

Oncor offers a variety of convenient payment options for your bill. You can choose to make your payment online through their secure...
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Energy Efficiency

Are there any energy efficiency programs or tips offered by Oncor?

Yes, Oncor offers a variety of energy efficiency programs and provides valuable tips to its customers. The company acknowledges the...
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Business Hours

What are Oncor's business hours?

Oncor's business hours are from Monday to Friday, 8:00 am to 5:00 pm Central Standard Time. Our dedicated team is available during...
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Help me with my Oncor customer service issue

Ask any question you have about Oncor customer service. We will do our best to get you answers right away.
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