Sarah store leader and Jake tired putting in his cents liberty center mall *:**pm in Li...

GetHuman-ehspinky's customer service issue with Old Navy from June 2018

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The issue in GetHuman-ehspinky's own words
Sarah store leader and Jake tired putting in his cents liberty center mall *:**pm in Liberty Twp, Ohio. Tried saying I wore an washed them because the tags weren’t attached. Don’t try an embarrass me in front of ** customers. I spend $***’s of dollars at your company an your going to make a deal about me trying to return something. How dare you, I’ve never so humiliated in my life. Needless to say I’ll be canceling my card once its paid it off. I used rewards on all of MY * return tank tops. I returned a total of * shirts and got maybe a total of .** cents back. One shirt they couldn’t find on my card an I flipped the tag over to get the number an said that right there ( pointing to the stickers ) should show you it haven’t been washed. How about a secret shop stops in an these find Sarah an Jake a new job. Real nice store leader you have!!! In fact I just got the black card in the mail that should tell you how much I use my card. But your ****** employees could care less because the ** cents MUST COME OUT OF THEIR PAYCHECK!!!! I’m so sick by your disrespectful employees!!!! Literally!!! I know I’m wasting my time sending this email. As I’m sure millions of people complain to you guys daily. Any other store I’ve ever shopped at says is there anything wrong with it an leaves it at that!!!!!! Your employees are disgusting!!! Disrespectful!!! So long Old Navy. Time to find a new store. Maybe I’d have the stupid receipt if you would print them off an not use your little scanners. Yes it got emailed but who doesn’t get *** emails daily. **Beverly Hendrixson
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Old Navy

Customer service issue
Reported by GetHuman-ehspinky
Jun 30th, 2018 - a yr ago
I have an issue with Old Navy too
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Seen by 3 customers so far
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Timeline
GetHuman-ehspinky started working on this issue
Jun 30th, 2018 7:42pm
GetHuman-ehspinky indicated the issue is not fixed yet.
Jul 1st, 2018 11:39pm