I paid a fee to be a member that allows me to see what other members expressed interest...
GetHuman5352168's Dispute a Charge issue with OkCupid.com from October 2020
5 views | 951 similar | 0 following
Help with my OkCupid.com issue
First: share to improve GetHuman5352168's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5352168's next move: find and follow the right step-by-step guide.
OkCupid.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5352168 will need to dig through the advice provided by OkCupid.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5352168 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if OkCupid.com has better answers for you: OkCupid.com Help Center
Before contacting them, items GetHuman5352168 may need:
Username, Password, and Email address on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5352168's own words
I paid a fee to be a member that allows me to see what other members expressed interest in me. But it doesn't seem to function. When I go in to look at those members who have, I am guided to a page that asks me to repeat that function, including to pay again. And you have no availability toward any kind of communication. So in other words, you just stole money from me. Before I bring you to small claims court, please try to explain your process.
GetHuman5352168 did not yet indicate what OkCupid.com should do to make this right.
I have an issue with OkCupid.com too
How GetHuman5352168 fixed the problem
We are waiting for GetHuman5352168 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.