i created a new account on ******* at approximately **:**am. i forgot to write down the...

GetHuman-greywrai's customer service issue with OkCupid.com from March 2019

Help with my OkCupid.com issue
The issue in GetHuman-greywrai's own words
i created a new account on ******* at approximately **:**am. i forgot to write down the password and went through the password reset steps with no problem. on *******, i tried to login and was informed that my account was suspended. as far as i know i did nothing wrong according to okcupid standards in answering their questions or profile photos. i didn't make conntact with anyone. i bookmarked * profiles to look at later. i use a VPN that shows me in New Jersey and i actually live in North Carolina and made note of my correct zip code during sign-up. what do i have to do to regain access to my Brand New account?
GetHuman-greywrai did not yet indicate what OkCupid.com should do to make this right.
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How GetHuman-greywrai fixed the problem
yes the issue was fixed, by me. okcupid didn't help at all. the problem was caused by my VPN. i changed a setting in the VPN and now it works great. the same setting change opened up plenty of fish also. thanks for checking with me. hope this helps someone else.
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OkCupid.com

Customer service issue
Reported by GetHuman-greywrai
Mar 30th, 2019 - 6 mons ago
I have an issue with OkCupid.com too
Fixed
GetHuman-greywrai shared how to fix
Seen by 3 customers so far
Similar issue to 330 others
0 customers following this
Items needed
Username
Password
Email address on the account
Timeline
GetHuman-greywrai started working on this issue
Mar 30th 6:58am
GetHuman-greywrai confirmed the issue is fixed. Hooray!
Mar 31st 5:11pm
GetHuman-greywrai confirmed the issue is fixed. Hooray!
Apr 2nd 10:56pm