Account suspended, although I abided by all the rules

GetHuman865663's customer service issue with from September 2018

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The issue in GetHuman865663's own words
Meet new people, hopefully find a new relationship. At least talking to local people and get to know them. ... Although I abided by all of Okcupids terms of agreement, my account was suspended for no reason at all. I was not able to get a response from them and I’m upset.
I’ve been a loyal user since **** or ****. Unlike most, I do read the site policies and I didn’t breech any of the rules. There are a lot of abusive users that aren’t deleted and lots of robots. However, they’ll delete an innocent persons account.
GetHuman865663 did not yet indicate what should do to make this right.
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How GetHuman865663 fixed the problem
I contacted them through the website and they got back to me like * days later and reviewed my account and saw I didn’t violate the guidelines. My account was reactivated right away! Very pleased with their costumer service.
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Customer service issue
Reported by GetHuman865663
Sep 27th, 2018 - 2 mons ago
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Seen by 5 customers so far
Similar issue to 1094 others
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GetHuman865663 started working on this issue
Sep 27th 11:34pm
GetHuman865663 confirmed the issue is fixed. Hooray!
Sep 29th 12:04am