Account suspended, although I abided by all the rules

GetHuman865663's customer service issue with OkCupid.com from September 2018

Help with my OkCupid.com issue
The issue in GetHuman865663's own words
Meet new people, hopefully find a new relationship. At least talking to local people and get to know them. ... Although I abided by all of Okcupids terms of agreement, my account was suspended for no reason at all. I was not able to get a response from them and I’m upset.
I’ve been a loyal user since **** or ****. Unlike most, I do read the site policies and I didn’t breech any of the rules. There are a lot of abusive users that aren’t deleted and lots of robots. However, they’ll delete an innocent persons account.
GetHuman865663 did not yet indicate what OkCupid.com should do to make this right.
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How GetHuman865663 fixed the problem
I contacted them through the website and they got back to me like * days later and reviewed my account and saw I didn’t violate the guidelines. My account was reactivated right away! Very pleased with their costumer service.
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OkCupid.com

Dating site
Customer service issue
Reported by GetHuman865663
Sep 27th, 2018 - 2 mons ago
I have an issue with OkCupid.com too
Fixed
GetHuman865663 shared how to fix
Seen by 5 customers so far
Similar issue to 1094 others
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Timeline
GetHuman865663 started working on this issue
Sep 27th 11:34pm
GetHuman865663 confirmed the issue is fixed. Hooray!
Sep 29th 12:04am