OkCupid.com Customer FAQ

To cancel your subscription on OkCupid, follow these steps: 1. Click on your profile photo found in the top-right corner. 2. Select 'Settings' from the drop down. 3. In the settings page, select 'Subscription'. 4. You can cancel your subscription from this page. For Android: 1. Open the Google Play Store. 2. Go to 'Subscriptions' under 'Menu'. 3. Select OkCupid and click 'Cancel' under Subscription. For iOS: 1. Go to your device's settings. 2. Tap on your name and go to 'Subscriptions'. 3. Select OkCupid and then tap 'Cancel Subscription' or 'Cancel Trial.' Note: Uninstalling the app won't cancel the subscription.

Es tut uns leid, dass du Schwierigkeiten hast, dich bei OkCupid anzumelden. Es könnte mehrere Gründe dafür geben. Stelle zunächst sicher, dass du die richtigen Anmeldedaten eingibst. Wenn du dein Passwort vergessen hast, klicke auf "Passwort vergessen" und folge den Anweisungen. Dritte, Stellen Sie sicher, dass die Internetverbindung stark genug ist. Viertens, Clear cookies and cache from your browser. This can sometimes fix sign-in issues. Finally, if all else fails, try to log in on a different device or browser. Let us know if any of these steps resolve the issue.

If you're unable to reactivate your disabled OkCupid account, this could be due to a few reasons. One of the most common ones is that you're trying to reactivate within a recovery period after deactivation – typically 24 hours. In addition, you may have permanently deleted the account, which can't be reactivated. If your account was banned due to violating OkCupid's terms of service, reactivate is also not possible. Lastly, a technical issue could be hindering your reactivation. If none of these scenarios apply, it's hard to say exactly why you're having trouble without more information.

To close and delete your OkCupid account, you need to follow these steps. Firstly, log in to OkCupid. Click on your profile photo at the top-right corner and select 'Settings'. Then, click on 'My Account' from the given options. Scroll down, and you'll find an option saying 'go here.' Click that link and follow the prompts to disable or delete your account. If you want to permanently delete your account, chose the 'Delete Account' option. Please remember that this procedure will erase your messages and information completely, and it is not recoverable.

The "authentication error" notice typically comes up when the username or password entered isn't correct, or it could be due to some temporary technical issue on OkCupid's end. Here are few things you could try: Ensure your login details, particularly your password, are correct. Try resetting your password and see if that helps. Also, clearing your browser's cache and cookies can solve many issues, as can restarting your device. If using an app, try uninstalling and re-installing it. If all these do not work, it could be that OkCupid is having technical difficulties, in which case patience is advised while they fix the problem.