My name is Mira J.Mirkovic . Since March **, I've been trying to file my unemployment c...

GetHuman4532626's customer service issue with Ohio Office of Unemployment Compensation from March 2020

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My name is Mira J.Mirkovic . Since March **, I've been trying to file my unemployment claim online. When I log on to the unemployment.ohio.gov it asks me to reset my PIN. I never created a PIN. Nevertheless, I tried following instructions: logging in with my SSN and selecting option"Forgot PIN".*I chose an option to obtain new pin through "chat", but after entering all the informations asked: my name, SSN, Driver License number, DOB, zip code, this answer comes up:*"I am unable to assist you with your request.Please call * *** *** **** for additional assistance with resetting your PIN."*Then, the identical thing happens, except that at the end it gives info on the account chosen to receive unemployment.**I tried logging in to the site at *AM with the same results.*Tried calling from *AM every ** minutes, I always get the same message: "We are currently experiencing exceptionally high volume. Try again, at another time."*It is a dead end.*Please, I depend on my check, how can I apply for unemployment? Day Care center where I work got closed this week due to Governor's order regarding Coronavirus.

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Ohio Office of Unemployment Compensation

Customer service issue
Reported by GetHuman4532626
Mar 26th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 621 others
0 customers following this
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Timeline

GetHuman4532626 started working on this issue
Mar 26th, 2020 7:43pm

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