JOSEPH OSWALD ****** SINGING HILLS DR**PORTER RANCH , CA...

GetHuman-jsphswld's Complaint issue with OfficeDepot.com from February 2020

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The issue in GetHuman-jsphswld's own words
JOSEPH OSWALD ****** SINGING HILLS DR**PORTER RANCH , CA *************Prefer email: no phone please *****************Feb ** ,******CUSTOMER SERVICE SUPERVISOR – HEAD OFFICE*Office Depot Work Order * ******** northidge, ca office**Re: complaint – double charge—abandoned job**This is the most incompetent and double dealing o d on earth—how dare you bill me -- when I already paid and without the discount—Dave is a slovenly barely awake tech that left my job and “went home”---when I called to see if my computer was ready as promised and emphasized by my need to out of the area the next day -- Fernando was suppose to tell me but he did not and was not only defensive and arbitrary but belligerent - it was more of a fight for him rather than a customer legitimate complaint of why did Dave leave and not tell of the work done- I picked up the computer and asked Fernand to reverse the charges and don’t charge me –--he agreed gladly - I left in a huff and angry—he was an insult –what kind of business do you have when you promise a fix and then leave*** leave get it go home forget the client and the company I work for that had closed offices for sustainability – and he gets paid anyway – insulting and incompetent – I want a reverse the charge and I will get the computer fix elsewhere –none of the details I needed were don’t by o d and this job was abandoned without notice- give me back my money – Dave and the nerve to send me a bill – do you understand after he rang up the sale and it was pre-paid--- is this the way od works—not legal--- shall I go to the fraud squad or will od fix it

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OfficeDepot.com

Complaint issue
Reported by GetHuman-jsphswld
Feb 28th, 2020 - 3 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 545 others
0 customers following this

Timeline

GetHuman-jsphswld started working on this issue
Feb 28th, 2020 4:04pm
GetHuman-jsphswld indicated the issue is not fixed yet.
Feb 28th, 2020 9:46pm
GetHuman-jsphswld indicated the issue is not fixed yet.
Feb 29th, 2020 4:10pm
GetHuman-jsphswld indicated the issue is not fixed yet.
Mar 2nd, 2020 10:06pm