JOSEPH OSWALD ****** SINGING HILLS DR**PORTER RANCH , CA...

GetHuman-jsphswld's Complaint issue with OfficeDepot.com from February 2020

Help with my OfficeDepot.com issue
First: share to improve GetHuman-jsphswld's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jsphswld may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-jsphswld's own words
JOSEPH OSWALD ****** SINGING HILLS DR**PORTER RANCH , CA *************Prefer email: no phone please *****************Feb ** ,******CUSTOMER SERVICE SUPERVISOR – HEAD OFFICE*Office Depot Work Order * ******** northidge, ca office**Re: complaint – double charge—abandoned job**This is the most incompetent and double dealing o d on earth—how dare you bill me -- when I already paid and without the discount—Dave is a slovenly barely awake tech that left my job and “went home”---when I called to see if my computer was ready as promised and emphasized by my need to out of the area the next day -- Fernando was suppose to tell me but he did not and was not only defensive and arbitrary but belligerent - it was more of a fight for him rather than a customer legitimate complaint of why did Dave leave and not tell of the work done- I picked up the computer and asked Fernand to reverse the charges and don’t charge me –--he agreed gladly - I left in a huff and angry—he was an insult –what kind of business do you have when you promise a fix and then leave*** leave get it go home forget the client and the company I work for that had closed offices for sustainability – and he gets paid anyway – insulting and incompetent – I want a reverse the charge and I will get the computer fix elsewhere –none of the details I needed were don’t by o d and this job was abandoned without notice- give me back my money – Dave and the nerve to send me a bill – do you understand after he rang up the sale and it was pre-paid--- is this the way od works—not legal--- shall I go to the fraud squad or will od fix it

GetHuman-jsphswld did not yet indicate what OfficeDepot.com should do to make this right.

How GetHuman-jsphswld fixed the problem

We are waiting for GetHuman-jsphswld to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OfficeDepot.com's attention and get better help faster. Tap below to get started.
Having OfficeDepot.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OfficeDepot.com

Complaint issue
Reported by GetHuman-jsphswld
Feb 28th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 545 others
0 customers following this

Timeline

GetHuman-jsphswld started working on this issue
Feb 28th, 2020 4:04pm
GetHuman-jsphswld indicated the issue is not fixed yet.
Feb 28th, 2020 9:46pm
GetHuman-jsphswld indicated the issue is not fixed yet.
Feb 29th, 2020 4:10pm
GetHuman-jsphswld indicated the issue is not fixed yet.
Mar 2nd, 2020 10:06pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians