Responding to a flyer for a sale beginning July ** thru July **, I went to the store on...

GetHuman-masongo's customer service issue with Office Depot Corporate Office from July 2019

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Responding to a flyer for a sale beginning July ** thru July **, I went to the store on St. Croix, US Virgin Islands, to purchase an advertised chair. It was not available and I was told the company does not issue rain checks. I know that the chair has been unavailable since the sale began because I have checked each day. One employee told me there is 'tons of merch' left to be unloaded. *) This is false*fraudulent advertising *) The indifference to the fact that advertised sale items are not and may possibly never be available is unacceptable *) Failure*refusal to issue rain checks is very poor business practice. I was 'allowed' to write my name and contact info on a tablet. Not holding my breath. This store is notorious for not have items available that have been advertised.*The chair in question is: Brenton Studio Jancy Low-Back Task Chair, color blue, ***-****.*Thank you.

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Office Depot Corporate Office

Customer service issue
Reported by GetHuman-masongo
Jul 24th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 173 others
0 customers following this

Timeline

GetHuman-masongo started working on this issue
Jul 24th, 2019 6:23pm

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