generally at least one time a week my Outlook email in my main email box "synchronizes...

GetHuman938531's customer service issue with Office 365 Support from August 2018

Help with my Office 365 Support issue
The issue in GetHuman938531's own words
generally at least one time a week my Outlook email in my main email box "synchronizes folders" and gets into a loop which stops my email from functioning often for *-* days. My only way to fix this is to delete that email from my system and then add it back. Once I do that it downloads all of the emails that have been waiting and functions properly for another week or so. *Why is this and how do I stop it from happening? It only seems to do this with my default * main email account.
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Office 365 Support

Customer service issue
Reported by GetHuman938531
Aug 1st, 2018 - 9 mons ago
I have an issue with Office 365 Support too
Fixed
Seen by 4 customers so far
Similar issue to 47 others
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GetHuman938531 started working on this issue
Aug 1st, 2018 3:54pm
GetHuman938531 indicated the issue is not fixed yet.
Aug 1st, 2018 6:04pm
GetHuman938531 indicated the issue is not fixed yet.
Aug 1st, 2018 11:08pm