I purchased what I believed to be an iPhone *s - ***gb from a user on this website. Per...

GetHuman-eyemzo's customer service issue with OfferUp from February 2019

5921 similar
0 following
Help with my OfferUp issue
First: share to improve GetHuman-eyemzo's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get OfferUp help.
Before contacting them, items GetHuman-eyemzo may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-eyemzo's own words
I purchased what I believed to be an iPhone *s - ***gb from a user on this website. Per the company policy, all shipments must have tracking numbers to ensure the product arrives. Once it arrives, you have two days to review the product and make sure it is satisfactory. If it’s not, you can submit a buyer protection claim. Well, I just received a yellow envelop today that felt totally weightless. I was confused at what I could have possibly ordered. When I opened it up, it read, “Thank you for your order Eli, your package is coming in a separate package via UPS”. This is an obvious attempt at scamming the user. The “product” will never arrive and by the time the buyer realizes that the return window will have closed. OfferUp needs to ensure that the user refunds the money.
GetHuman-eyemzo did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman-eyemzo fixed the problem
We are waiting for GetHuman-eyemzo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eyemzo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-eyemzo
Feb 15th, 2019 - 8 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 7 customers so far
Similar issue to 5921 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-eyemzo started working on this issue
Feb 15th 4:04am