Hi. My name is Jessica. My offerup name is “Icaa” & my email is *****@***.com . When im...

GetHuman2210001's customer service issue with OfferUp from February 2019

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The issue in GetHuman2210001's own words
Hi. My name is Jessica. My offerup name is “Icaa” & my email is *****@***.com . When im using offerup, i will send a message to a buyer & it will say “message sent” but the buyer wont actually get my message.. so it tells me it sent but it really didnt. I have tried to un install my app, restart my phone, re install my app, log back in, an verfiy my phone number again. Still, it still is not sending my messages. I have never gotten a “error message” alert at all, i did nothing wrong on offerup. Im a TruYu member, my email & phone number are verified. I just want to be able to send people messages & that way they actually get my messages, an could reply back to me. Please fix this, this has been going on since yesterday. I talked to the Customer Service insta chat, & she couldnt do anything for me. She said she would send me to “customer care” but i havent gotten anything from customer care at all.
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OfferUp

Customer service issue
Reported by GetHuman2210001
Feb 14th, 2019 - 8 mons ago
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