I shipped out a package recently via your service, and your service also provided the s...
GetHuman1627769's customer service issue with OfferUp from November 2018
Help with my OfferUp issue
First: share to improve GetHuman1627769's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1627769 got the right customer help using our suggestion.
Before contacting them, items GetHuman1627769 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1627769's own words
I shipped out a package recently via your service, and your service also provided the shipping label. **When the package arrived today, the mail carrier told the buyer that they owed $**. This should not have happened, and it makes no sense since the package itself did not weigh more than the $*.** estimated shipping cost. **I tried contacting USPS, but the wait time is over an hour and I’m at work. Seeing as how this most likely has to do with the label printed by Offerup, I need someone to fix this immediately. It’s unfair to the customer to have to pay additional money when he was already charged for shipping* it’s unfair to me that I might have to pay money just to receive the package back to my address if he doesn’t accept it. **The tracking number is **** **** **** **** **** **** **** **** **. **-Shaun Havanec
GetHuman1627769 did not yet indicate what OfferUp should do to make this right.
I have an issue with OfferUp too
How GetHuman1627769 fixed the problem
We are waiting for GetHuman1627769 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.