I shipped out a package recently via your service, and your service also provided the s...

GetHuman1627769's customer service issue with OfferUp from November 2018

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The issue in GetHuman1627769's own words
I shipped out a package recently via your service, and your service also provided the shipping label. **When the package arrived today, the mail carrier told the buyer that they owed $**. This should not have happened, and it makes no sense since the package itself did not weigh more than the $*.** estimated shipping cost. **I tried contacting USPS, but the wait time is over an hour and I’m at work. Seeing as how this most likely has to do with the label printed by Offerup, I need someone to fix this immediately. It’s unfair to the customer to have to pay additional money when he was already charged for shipping* it’s unfair to me that I might have to pay money just to receive the package back to my address if he doesn’t accept it. **The tracking number is **** **** **** **** **** **** **** **** **. **-Shaun Havanec
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OfferUp

Customer service issue
Reported by GetHuman1627769
Nov 26th, 2018 - 10 mons ago
I have an issue with OfferUp too
Not resolved
Seen by 3 customers so far
Similar issue to 3478 others
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Timeline
GetHuman1627769 started working on this issue
Nov 26th, 2018 3:46pm