Good evening, * *I received my frozen shipment today via FedEx. The items in the “froz...

GetHuman-kloftu's Complaint issue with NutriSystem from May 2021

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The issue in GetHuman-kloftu's own words
Good evening, * *I received my frozen shipment today via FedEx. The items in the “frozen” shipment box were warm and had a foul odor like they have gone bad. I do not want to pay for this order as it will have to be thrown out and is not edible. I would like a refund or a replacement. I’ve noticed FedEx has been having issues delivering on time to myself and my business so I would recommend using UPS. The FedEx driver that delivered to me even told me that he “was independently contracted and was woken up out of bed to make these deliveries today because they are so behind.” Please contact me regarding this via email or cellphone (***)***-****. I will hold this order for ** hours until I need to throw it in the dumpster because it stinks. **Thank you for your time, *Kendall Loftus

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NutriSystem

Complaint issue
Reported by GetHuman-kloftu
May 12th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 289 others
0 customers following this

Timeline

GetHuman-kloftu started working on this issue
May 12th 6:31am
GetHuman-kloftu indicated the issue is not fixed yet.
May 15th 4:54am