My name is Donald Cherry and I purchased a Bravo XL Air Fryer Smart Oven Pro on the end...
GetHuman-decclt's customer service issue with NuWave Oven from May 2020
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Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-decclt's own words
My name is Donald Cherry and I purchased a Bravo XL Air Fryer Smart Oven Pro on the end of April. My Order number is CB*-******. We need to return the oven for a refund under NuWaves ** days money back satisfaction - less P&H. This unit is not working for us. It clearly is not was we viewed on your TV presentation and not what we expected. The time and temperature require constant adjustments compared to what the guide suggest. I have called your support line twice on May **th, being placed on hold the *st time for approximately ** minutes and the second time for ** minutes before hanging up. All I need are the instructions on how to return this item, a RMA number, where to ship it to, and the handling cost. Thank you, Don Cherry (***) ***-****.
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