Customer service was rude. They wouldn't listen to my concern and just transferred me...

GetHuman-meekjef's customer service issue with Norwegian Cruise Line from December 2018

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The issue in GetHuman-meekjef's own words
Ask if I had a balcony room or standard room. ... Customer service was rude. They wouldn't listen to my concern and just transferred me to another department.
Shut up and let me finish with my question first before transferring me and putting me on hold.
Reprimanded
I'm a new customer and was expecting fast results and friendly service.
Called back and talked to different agent. They always seem to be in a hurry to get you off the phone
I have an issue with Norwegian Cruise Line too
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Norwegian Cruise Line

Balcony status
Customer service issue
Reported by GetHuman-meekjef
Dec 7th, 2018 - 5 mons ago
I have an issue with Norwegian Cruise Line too
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Seen by 3 customers so far
Similar issue to 188 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-meekjef started working on this issue
Dec 7th, 2018 3:45am
GetHuman-meekjef indicated the issue is not fixed yet.
Dec 7th, 2018 3:55am