I didn't want to write a review on YELP or anywhere else, but I wanted to say on the Ap...

GetHuman-tolherl's customer service issue with Norwegian Cruise Line from April 2018

7 views
 | 
490 similar
 | 
0 following
Help with my Norwegian Cruise Line issue
Next: our robot will wait on hold for GetHuman-tolherl to get a Norwegian Cruise Line rep on the line!
Always use the GetHuman Phone tocall Norwegian Cruise Line. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-tolherl's own words
I didn't want to write a review on YELP or anywhere else, but I wanted to say on the Apr **-** sailing on the Dawn from Boston to Bermuda, that the public areas on the ship were rather cold. Our room was great. We had the beverage package, and I thought it was rather ridiculous that we had to pay extra from coffee, Chai, and tea at the Java Cafe. Also, the nachos in the Sheehan's Bar were the worst that I ever had. My key card said Bronze, and my husband's didn't say anything. Why? We really enjoyed our trip, but I thought that you might like to know these minor issues.
GetHuman-tolherl did not yet indicate what Norwegian Cruise Line should do to make this right.
I have an issue with Norwegian Cruise Line too
How GetHuman-tolherl fixed the problem
We are waiting for GetHuman-tolherl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Norwegian Cruise Line's attention and get better help faster. Tap below to get started.
Having Norwegian Cruise Line issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tolherl fixes it.
This email address isn't valid

Norwegian Cruise Line

Customer service issue
Reported by GetHuman-tolherl
Apr 30th, 2018 - a yr ago
I have an issue with Norwegian Cruise Line too
Fixed
Seen by 7 customers so far
Similar issue to 490 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-tolherl started working on this issue
Apr 30th, 2018 6:41pm
GetHuman-tolherl confirmed the issue is fixed. Hooray!
Apr 30th, 2018 8:37pm