I have tried repeatedly to call Norwegian or even do a chat, as I might need to cancel...
GetHuman715962's customer service issue with Norwegian Airlines from May 2018
Help with my Norwegian Airlines issue
The issue in GetHuman715962's own words
I have tried repeatedly to call Norwegian or even do a chat, as I might need to cancel my flight for tonight, as there is an illness. I have been on hold now for over an hour and a half. What is the policy for cancelling Premium seats? Can the cost be used to get another seat on a different flight at another time in the near future? Please let me know. This is extremely frustrating, having been on hold for over ** minutes now.
GetHuman715962 did not yet indicate what Norwegian Airlines should do to make this right.
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How GetHuman715962 fixed the problem
I waited on hold for almost an hr and a half, but finally was able to get through to a customer service rep and cancel my flight.
Please help with my Norwegian Airlines issue
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