I bought Norton Security on ******* and installed it on my PC. Two weeks later I had to...
GetHuman-kbarnard's customer service issue with Norton AntiVirus from June 2018
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The issue in GetHuman-kbarnard's own words
Re-install Norton Security ... I bought Norton Security on ******* and installed it on my PC. Two weeks later I had to have my computer repaired and it was put back to factory settings. I rang Norton to ask if I could re-install it on my computer and was told the only way I could do it was for them to connect remotely to my computer. I do not trust anyone, or any company, asking me to do this. Why couldn't a credit just be added to my account?
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