This is the hardest most difficult place to get help ever. I never did get to talk to anybody on the phone. It’s impossible. For such a nice product to have such a horrible customer service. It took me all day to just register my VR** bike. I got that done but now I have another problem, the contols for the resistance,volume and heart rate is not working. Please let me know how to fix this problem

GetHuman4525482's customer service issue with Nordictrack from March 2020

Help with my Nordictrack issue
The issue in GetHuman4525482's own words
I received the VR ** bike as a gift. I want to register the warranty and with the purchase of the bike I got one year free of IFIT. I would like to activate the membership. I have been to every website I can find but I and having difficulty doing either. I would just like to talk to a human representative on the phone to get this little problem that has turned into a pain taken care of. Please

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Nordictrack

Customer service issue
Reported by GetHuman4525482
Mar 25th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 112 others
0 customers following this
Items needed
Order number
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Email address on the account (if applicable)

Timeline

GetHuman4525482 started working on this issue
Mar 25th, 2020 5:51pm
GetHuman4525482 indicated the issue is not fixed yet.
Mar 26th, 2020 10:55pm
GetHuman4525482 indicated the issue is not fixed yet.
Mar 26th, 2020 10:56pm
GetHuman4525482 indicated the issue is not fixed yet.
Mar 26th, 2020 10:57pm
GetHuman4525482 indicated the issue is not fixed yet.
Mar 27th, 2020 2:47pm
GetHuman4525482 indicated the issue is not fixed yet.
Mar 27th, 2020 10:56pm
GetHuman4525482 shared this issue with others over email
Apr 3rd, 2020 8:17pm
GetHuman4525482 shared this issue with others over email
Apr 3rd, 2020 8:36pm

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