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Nordictrack Customer FAQ

Top Answers & How-to Guides

What is Nordictrack's Phone Number?

The question we are asked most often is about how to talk to Nordictrack customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Nordictrack customer service, get an answer now.

Recent Nordictrack Customer Questions

How do I order a replacement part?

To order a replacement part for your Nordictrack equipment, you typically need to visit the Nordictrack website and navigate to the parts section. You can search for the specific part you need by entering the model number or name of your equipment. Once you find the part, you can follow the instructions to place your order.
Asked Jan 3, 2025 5:59 PM

Help me with my Nordictrack customer service issue

Order Management

How Do I Exchange an Order with Nordictrack.com?

Need help exchanging an order with Nordictrack? We've got you covered with the best tips to make the process as easy as possible.

How Do I Track My Order with Nordictrack?

Ordering a Nordictrack treadmill can be very exciting and most people can't wait for it to arrive. If you would like to know...

Can I cancel my order after it has been placed?

Nordictrack generally allows order cancellation within a certain timeframe, but this varies based on specific policies and...

What payment options does Nordictrack accept?

Nordictrack accepts a variety of payment methods including major credit cards like Visa and PayPal for convenience. Payment...

Do you offer financing for purchases?

Nordictrack does provide financing options, partnering with third-party companies to offer flexible payment plans tailored to...

Shipping and Returns

What is Nordictrack's return policy?

Nordictrack allows returns within thirty days of delivery, provided items remain in original condition and packaging. Larger...

Do you offer international shipping?

Nordictrack mainly ships within the United States, but some products may be available for international shipping based on...

Warranty and Parts

What is the warranty on Nordictrack products?

The warranty period for Nordictrack equipment varies by product type, with frames often covered for ten years to a lifetime,...

Can I purchase replacement parts for my Nordictrack equipment?

Yes, replacement parts for Nordictrack equipment can be purchased through their official website, which has a designated...

Product Usage

Can I use Nordictrack equipment if I have a medical condition?

Prior to using Nordictrack equipment with a medical condition, it is crucial to obtain advice from a healthcare professional....

Are there any weight or age restrictions for using Nordictrack equipment?

Nordictrack does not set strict age or weight limits for using its equipment, but each machine has its own weight capacity that...

What is iFit and how does it work with Nordictrack products?

iFit is a fitness platform offering personalized workouts and coaching to enhance the experience for Nordictrack users. It...
We look to the Nordictrack issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Nordictrack issues reported to GetHuman
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