I got a new *ds for Christmas, and I transferred my data from my old one to my new one...
GetHuman1974391's customer service issue with Nintendo from January 2019
Help with my Nintendo issue
Next: our robot will wait on hold for GetHuman1974391 to get a Nintendo rep on the line!
Always use the GetHuman Phone tocall Nintendo. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1974391's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1974391 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman1974391's own words
I got a new *ds for Christmas, and I transferred my data from my old one to my new one (to keep my backgrounds and games). However, I didn't want to transfer the Nintendo account that its currently linked to (my family's Nintendo account), only the data. However, when I transferred from my *ds to my new *ds, everything was transferred, including the Nintendo account. Is there a way that I can delete the Nintendo account from only my device (so it only separates my new *ds from the account) so I can add my *ds to my personal account instead?
GetHuman1974391 did not yet indicate what Nintendo should do to make this right.
I have an issue with Nintendo too
How GetHuman1974391 fixed the problem
We are waiting for GetHuman1974391 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.