I bought Starlink Digital Edition to play co-op and it says "Co-op is only enable when...

GetHuman1672848's customer service issue with Nintendo from December 2018

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The issue in GetHuman1672848's own words
I bought Starlink Digital Edition to play co-op and it says "Co-op is only enable when playing on a TV" sadly we don't have a TV so we can't play the game.**I would like a refund please, I don't mind if it's in gold coins or Eshop money, we just wanna be able to get a game we can both play.**I have never asked for a refund before as I always read about what I buy and trust Nintendo, but nowhere it said you won't be able to play co-op in tabletop mode.
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Customer service issue
Reported by GetHuman1672848
Dec 2nd, 2018 - 6 mons ago
I have an issue with Nintendo too
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Seen by 2 customers so far
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GetHuman1672848 started working on this issue
Dec 2nd, 2018 11:41am