Got switch for son yesterday and we were not able to log into his epic acct on fortnite...

GetHuman1385446's customer service issue with Nintendo from October 2018

718 similar
0 following
Help with my Nintendo issue
Next: our robot will wait on hold for GetHuman1385446 to get a Nintendo rep on the line!
Always use the GetHuman Phone tocall Nintendo. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1385446's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1385446 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman1385446's own words
Got switch for son yesterday and we were not able to log into his epic acct on fortnite game platform. *He does have his epic games acct linked to Nintendo. *We chose option on home screen of “no thanks” thinking would load his progress but did not. *Need help with how to show game progress between his playing time on Xbox one and the new Nintendo switch. *Should we delete the game and reinstall with same download code? **Also, now since his Nintendo acct shows no progress and starting at level ** is my ** month online membership wasted??*Please advise how to fix issue. *Epic games told me is doable.
GetHuman1385446 did not yet indicate what Nintendo should do to make this right.
I have an issue with Nintendo too
How GetHuman1385446 fixed the problem
We are waiting for GetHuman1385446 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Nintendo's attention and get better help faster. Tap below to get started.
Having Nintendo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Nintendo email you?
This email address isn't valid
Follow this issue
See how GetHuman1385446 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1385446
Oct 21st, 2018 - 3 mons ago
I have an issue with Nintendo too
Not resolved
Seen by 4 customers so far
Similar issue to 718 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1385446 started working on this issue
Oct 21st, 2018 1:45pm