Hello! I am having an issue with my Nintendo Switch. I purchased the console in April o...

GetHuman-bluwolfb's customer service issue with Nintendo from August 2018

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Hello! I am having an issue with my Nintendo Switch. I purchased the console in April of ****. I’ve played The Legend Of Zelda: Breath of The Wild for about *** hours now. My joy-cons and console seem to have lost their matte finish and my right joy-con seems a bit loose in build quality. I have not droppped the device in anyway and I have a crack on the top right corner of the backplate of the console (Left of the power button). I was wondering how much it would be to repair my unit and have the matte finish reapplied. Thank you for your time! Love you Guys! *-Curtis
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Nintendo

Customer service issue
Reported by GetHuman-bluwolfb
Aug 9th, 2018 - 7 mons ago
I have an issue with Nintendo too
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Timeline
GetHuman-bluwolfb started working on this issue
Aug 9th, 2018 5:15am
GetHuman-bluwolfb indicated the issue is not fixed yet.
Aug 10th, 2018 8:07am
GetHuman-bluwolfb confirmed the issue is fixed. Hooray!
Aug 10th, 2018 8:07am