I purchased my Nintendo switch in September of last year. Recently the joycons are not...

GetHuman778747's customer service issue with Nintendo from June 2018

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The issue in GetHuman778747's own words
I purchased my Nintendo switch in September of last year. Recently the joycons are not configuring right and causing issues during game play and on the regular home screen. I have tried everything on the website and it is just not working. I have tried contacting support and every time I do I get hung up on saying the wait time is to long. This is very frustrating and I would really just like to have my joycons fixed since I payed a lot for the switch itself. I don't understand why there is such a problem to get customer support.
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Nintendo

Customer service issue
Reported by GetHuman778747
Jun 12th, 2018 - 9 mons ago
I have an issue with Nintendo too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman778747 started working on this issue
Jun 12th, 2018 11:55pm