Hi*I purchased a pair of boots from your concession in Debenhams Lakeside in December l...

GetHuman2891410's customer service issue with NineWest.com from May 2019

Help with my NineWest.com issue
First: share to improve GetHuman2891410's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2891410 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2891410's own words
Hi*I purchased a pair of boots from your concession in Debenhams Lakeside in December last year* They were a Christmas present. **I did not start wearing them until Christmas Day so only * months ago and they have literally fallen apart. They have two straps on one side* one of the straps have broken and the soles have worn through already. I can send pictures and proof of purchase. **I will look forward to a reply regarding this.**Kind regards***Kelly Robinson
GetHuman2891410 did not yet indicate what NineWest.com should do to make this right.
I have an issue with NineWest.com too
How GetHuman2891410 fixed the problem
We are waiting for GetHuman2891410 to fix the problem and share the solution with the rest of us customers.
Please help with my NineWest.com issue
Do you have a customer issue as well?
We can help you get NineWest.com's attention and get better help faster. Tap below to get started.
Having NineWest.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman2891410
May 9th, 2019 - 2 mons ago
I have an issue with NineWest.com too
Not resolved
Seen by 3 customers so far
Similar issue to 274 others
0 customers following this
GetHuman2891410 started working on this issue
May 9th 7:57am
GetHuman2891410 indicated the issue is not fixed yet.
May 10th 1:39pm