What is the return policy?

Our return policy at Nine West allows for hassle-free returns within 30 days of the purchase date. We understand that sometimes your purchase may not be exactly what you expected or you may simply change your mind. To be eligible for a return, the item must be in its original condition, unworn, and with all original tags and packaging intact. Please note that returns are accepted only for purchases made directly through our official Nine West stores or our website. We do not accept returns for items bought from third-party retailers. You can choose to receive a refund, an exchange, or store credit for your returned item. For more detailed information on our return policy, please visit our website or contact our customer service team.