Hi, My name is Naomi Akintoye-Thompson. I placed order for * shoes via PayPal. Nine w...

GetHuman-nkktoye's customer service issue with NineWest.com from November 2018

Help with my NineWest.com issue
The issue in GetHuman-nkktoye's own words
Hi, My name is Naomi Akintoye-Thompson. I placed order for * shoes via PayPal. Nine west displayed Order not Successful but money was taken from my bank account and Paypal confirmed payment to Nine west with the invoice ID:****-***-****.*Amount is USD **:**.**Please when confirmed, i will like the * shoes to size **.* each. Thanks!
GetHuman-nkktoye did not yet indicate what NineWest.com should do to make this right.
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How GetHuman-nkktoye fixed the problem
I eventually spoke with a customer care agent after waited on phone for over an hour. She confirmed my payment and immediately sent an acknowledgement mail to me. But you wasnt pleasant to deny my request of changes in sizes. I think its about time they do something about their return policy. Thanks!
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Customer service issue
Reported by GetHuman-nkktoye
Nov 28th, 2018 - 9 mons ago
I have an issue with NineWest.com too
GetHuman-nkktoye shared how to fix
Seen by 9 customers so far
Similar issue to 24 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-nkktoye started working on this issue
Nov 28th, 2018 2:47am
GetHuman-nkktoye confirmed the issue is fixed. Hooray!
Nov 29th, 2018 3:42am