I was at the Nike store at the Tanger outlets in Ottawa Ontario. The areas for men, wom...
GetHuman1772772's customer service issue with NikeStore.com from December 2018
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The issue in GetHuman1772772's own words
I was at the Nike store at the Tanger outlets in Ottawa Ontario. The areas for men, women and kids are not clearly defined. I was looking for women's sweatpants. I thought I was in the women's section but it was actually the boys section. The girl at the cash brought this to my attention. Note that I had already waited in a long line to check out and now had to go back to find the right merchandise. Another employee was asked to direct me to the correct area and as he was assisting me was approached by another customer and he left me standing there while he attended to that man's questions. I found this to be quite rude and not very good customer service. With the high prices that are charged for this merchandise I would expect better service. I was at Simon's the day before and the service there is exemplary. Maybe you should send your staff there to learn great customer service. Unacceptable!
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