I have been a Next-door member for awhile now. Now my husband would like to join, but...

GetHuman-miriamvb's customer service issue with Nextdoor.com from May 2018

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The issue in GetHuman-miriamvb's own words
I have been a Next-door member for awhile now. Now my husband would like to join, but when he tries, for some reason they say they already have his email address and ask him to put in his password. He has no password and there is no option for getting one or resetting one. What can he do to join Next-door?
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Nextdoor.com

Customer service issue
Reported by GetHuman-miriamvb
May 7th, 2018 - 7 mons ago
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Seen by 19 customers so far
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GetHuman-miriamvb started working on this issue
May 7th 3:54pm