I am not happy with Newegg related to my recent order of computer components (over...
GetHuman-ianrun's customer service issue with Newegg from October 2018
8 views | 95 similar | 0 following
Help with my Newegg issue
Next: our robot will wait on hold for GetHuman-ianrun to get a Newegg rep on the line!
Always use the GetHuman Phone to call Newegg. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ianrun may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ianrun's own words
I am not happy with Newegg related to my recent order of computer components (over $****)*orders ********* and ********. First of all the original order (****) was all at once but only part came in * days (****) and the rest not until ****. This was the first delay in being able to have my computer assembled. *Then the worst part. The motherboard was DOA when it was assembled so I called you (Michelle) on**** regarding having the replacement sent out right away and expedited and was told that it couldn't be sent out until you received the old one but that once it was received it would be sent out expedited one business day. It got back on ***** and I called to get a tracking number (it was being sent to my computer assembler Dave Pisano). Ashley told me the old one was received at **AM but there wasn't yet a tracking number* but she assured me it would ARRIVE by *****. I subsequently received an email that it would be shipped on ***** and thus far even that hasn't happened yet.*I'm very upset without my computer for nearly a month by the time this is hopefully over. I will never use Newegg again.*Sincerely, Ian Gertner
GetHuman-ianrun did not yet indicate what Newegg should do to make this right.
I have an issue with Newegg too
How GetHuman-ianrun fixed the problem
We are waiting for GetHuman-ianrun to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Newegg's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ianrun fixes it.
This email address isn't valid
Newegg
Customer service issue
Reported by GetHuman-ianrun
Oct 15th, 2018 - 4 years ago
I have an issue with Newegg too
Not resolved
Seen by 8 customers so far
Similar issue to 95 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-ianrun started working on this issue
Oct 15th, 2018 3:48pm
GetHuman-ianrun shared this issue with others over email
Oct 15th, 2018 3:50pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies