Trial membership to full membership for months without knowing?

GetHuman979243's customer service issue with New York Sports Clubs (NYSC) from August 2018

Help me with my issue
The issue in GetHuman979243's own words
I signed up for a trial membership about * months ago but ended up having to move and not moving forward with my membership. I have been overdrafting every month and had a strange charge I called my bank and it turns out i have been getting charged monthly for a New York sports club membership? Please, could you or someone assist me in getting any type of refund and ending this membership? Thank you. My name is Abigail DeClerk and my trial membership was at ave A and *th
GetHuman979243 did not yet indicate what New York Sports Clubs (NYSC) should do to make this right.
I have an issue with New York Sports Clubs (NYSC) too
How GetHuman979243 fixed the problem
The incredibly kind manager, Christina Lazaro, at the Ave A NYSC helped me to confirm that lack of my signature*approval to move forward with a contract and was able to get me fully refunded. She was great AND patient.
Please help with my New York Sports Clubs (NYSC) issue
Do you have a customer issue as well?
We can help you get New York Sports Clubs (NYSC)'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman979243
Aug 11th, 2018 - a yr ago
I have an issue with New York Sports Clubs (NYSC) too
Fixed
GetHuman979243 shared how to fix
Seen by 9 customers so far
Similar issue to 142 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address
Phone number on account
Timeline
GetHuman979243 started working on this issue
Aug 11th, 2018 3:04pm
GetHuman979243 indicated the issue is not fixed yet.
Aug 13th, 2018 10:07am
GetHuman979243 indicated the issue is not fixed yet.
Aug 13th, 2018 10:08am
GetHuman979243 confirmed the issue is fixed. Hooray!
Aug 27th, 2018 2:13pm