In a nutshell: New York Sports Club allows cancellations as long as you give them at least five days before the end of the month to avoid paying for your next billing cycle. If you wish to renew your membership in the future, you can also consider freezing your account first instead of canceling it. You can freeze for a minimum of one month and a maximum of 12 months. If you want to cancel your membership, rather than freeze or downgrade it, read this helpful guide. We'll show you how to cancel your membership successfully.
New York Sports Club allows cancellations as long as you give them at least five days before the end of the month to avoid paying for your next billing cycle. If you wish to renew your membership in the future, you can also consider freezing your account first instead of canceling it. You can freeze for a minimum of one month and a maximum of 12 months. If you want to cancel your membership, rather than freeze or downgrade it, read this helpful guide. We'll show you how to cancel your membership successfully.
Visit the cancel or freeze membership on the New York Sports Club website or use this link: https://cancelfreeze.newyorksportsclubs.com/
Please enter your barcode and choose your home club. Ensure you select the correct home club to cancel your membership with New York Sports Club successfully. You also need to provide your email address. They need the information to verify your account and cancel your membership.
Tap Continue and follow the on-screen instructions on how to cancel your membership with New York Sports Club.
If you don't have the address of the home club, use this link: https://www.newyorksportsclubs.com/find-a-gym/
You can search for a gym in your location by entering your address or zip code. Once you have the address, visit the club and ask the front desk to cancel your membership.
Another way to cancel your membership with New York Sports Club is by using the Contact Us form on the website.
Use this link: https://www.newyorksportsclubs.com/contact-us/
Please fill out the entire form. Don't forget to include your club name, email address, and complete name and phone number. Click Submit after filling out the form.
If you prefer not to visit the club or complete the online form and would rather contact them by phone, you can do so by calling their Customer Care team directly or by emailing them at customercare@abcfitness.com. Please ensure that you provide your home club, complete name, and contact number, so they can verify your membership and cancel it accordingly.
If you're considering canceling your membership soon, be sure to do so in advance to avoid paying for an additional cycle. Don't wait for a new billing cycle, as you will be billed, and it may take some time to receive a refund. In some cases, a refund may not be possible.
It's advised to cancel the membership well in advance of the next billing cycle to avoid paying for an additional month of membership, as obtaining a refund may not be possible. Additionally, for those on an annual membership, a $150 cancellation fee applies if your membership is less than 12 months (New York Sports Club members are required to commit to a 12-month membership). Members who cancel still get access to the gym until the end of their current billing cycle. Do you have other questions regarding your membership? Please get in touch with Customer Support.
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