The issue and preferred resolution, in GetHuman-kika_sor's own words:
I got a call from a collection agency saying that my account was never cancelled over a year ago and they were charging me. I do not want this to affect my credit score nor have I even been to this gym in over a year.
I trust that New York Sports Clubs (NYSC) will make this right and come up with a resolution that is fair.
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