I got a call from a collection agency saying that my account was never cancelled over a...

GetHuman-kika_sor's customer service issue with New York Sports Clubs (NYSC) from April 2018

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The issue in GetHuman-kika_sor's own words
I got a call from a collection agency saying that my account was never cancelled over a year ago and they were charging me. I do not want this to affect my credit score nor have I even been to this gym in over a year.
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-kika_sor
Apr 28th, 2018 - 5 mons ago
I have an issue with New York Sports Clubs (NYSC) too
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Seen by 4 customers so far
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Items needed
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Email address on the account
Billing address
Phone number on account
Timeline
GetHuman-kika_sor started working on this issue
Apr 28th 6:13pm