I added money to my card yesterday at a Walmart location to pay my electric bill which...

GetHuman-bbettenc's Technical Support issue with Netspend from April 2020

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I added money to my card yesterday at a Walmart location to pay my electric bill which payment was denied, I then called ***.***.**** when asked for the card * it said it wasn't a good * so I put in my s.s. it said it wasn't a good * either. Before I left to add * I called the same * because I hadn't used my card in a while I was asked if I was going to be adding money and I said yes and was told that it was reactivated, and ready to use. I now have money loaded, and no way to use it or speak to anyone when I call the * because it says I don't have good *'s and it then hangs up on me. Can someone please help me with this matter?

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Netspend

Technical Support issue
Reported by GetHuman-bbettenc
Apr 22nd, 2020 - 10 months ago
I have an issue with Netspend too
Not resolved
Seen by 11 customers so far
Similar issue to 6803 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account

Timeline

GetHuman-bbettenc started working on this issue
Apr 22nd, 2020 8:23pm