Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wishonst may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
The issue in GetHuman-wishonst's own words
to log in but it’s logged to my old email which got hacked so i need to log in to update my email address to keep track my account ... i had been trying to get my password recovered but i got new email Address! my old emails got hacked so this is new email. thank you **sincerely *adam escamilla (netspend customer)
that it’s frustrating because i was hoping to redo the account n give my new email...
to have new email n new password so i can login my account
i love this n been costumer since almost * yrs
i triedeveryth*ng but so many obstacles
I have an issue with Netspend too
How GetHuman-wishonst fixed the problem
We are waiting for GetHuman-wishonst to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.