received a card in the mail that was issued to a man that as far as i can tell has bee...

GetHuman-doncronk's customer service issue with Netspend from January 2019

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The issue in GetHuman-doncronk's own words
received a card in the mail that was issued to a man that as far as i can tell has been dead since ****. i inadvertently open the envelope being i am the only resident here. i did not read the envelope before opening. thats when i realized it was issued to another person but has my home address on it. i researched the name and found out that he was an illinois resident. and passed away in ****. card number is **************** security code *** name romesh sareen as far as i can tell he lived in oak park illinois. i recently activated my own card through net spend, and am a customer. i find this situation very suspicious. since i live in michigan and no one ever lived at this residence with that name. alive or dead!! my question to you is what do i do with the card. cut it up?? please contact me as to what i can do. i suspect maybe someone is perpetrating fraud. feel free to contact me . as to what i may do to help. phone **********
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Netspend

Customer service issue
Reported by GetHuman-doncronk
Jan 14th, 2019 - 9 mons ago
I have an issue with Netspend too
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Seen by 6 customers so far
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GetHuman-doncronk started working on this issue
Jan 14th 5:17pm