I had ordered a prepaid netsoend card.I get notifications from Usps daily with pictures...

GetHuman1639741's customer service issue with Netspend from November 2018

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GetHuman1639741's usage of the GetHuman Phone for this issue

GetHuman Phone call #1 (9 mons ago)

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The issue in GetHuman1639741's own words

I had ordered a prepaid netsoend card.I get notifications from Usps daily with pictures of the mail that is coming,I saw that the mail coming on november**th was from netsoend ,I am sure it was the two prepaid cards that I had ordered ,however they were not in the mail that day when my daughters boyfriend got the mail.if sombody activated either one of the two cards it was not me and I would like you to cancell them immediately my wallet was stolen three months ago so I don’t know if it was stolen from sombody close around me and that would mean they have or had all the information that they would need to activate the cards.my i.d. Social security card were both in my wallet so I’d sombody did activate the cards could you please cancell them,so that whoever this person is can not commit any fraud in my name.thank you! Julie Bierman.my phone number is ***-***-****

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Netspend

Customer service issue

Reported by GetHuman1639741

Nov 27th, 2018 - 9 mons ago

I have an issue with Netspend too

Not resolved

Seen by 12 customers so far

Similar issue to 5372 others

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Timeline

GetHuman1639741 started working on this issue

Nov 27th, 2018 7:40pm

GetHuman1639741 used the GetHuman Phone to get a rep from Netspend on the line without waiting on hold

Nov 27th, 2018 7:41pm

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