Oh my God I am getting all my messages and notes together like the lawyer told me and I come here and netspend is showing the issue has been resolved!!! Wow they are manipulating the forums also

GetHuman1354137's customer service issue with Netspend from October 2018

Help with my Netspend issue
The issue in GetHuman1354137's own words
Pay for electricity so oxygen could be used ... What happens if money gets accidentally loaded on a cancelled card and the store can't fix it?
This error was on them, I had all the necessary validation to use the card as was explained by representative and I had the receipt for the money that if they wanted to cancel the car they should have refunded me the money on the spot not to mention the fee that is considered fraud to take money for a service not provided
They should have just moved the money on another card I had or refunded it. Its been on the news now and a lawyer is gonna handle it now. I was the one who was frauded!!
I tried contacting them everyday for * weeks because it was a ******* emergency and now that it's cost thousands in damages not to mention the permanent damage to someone's life and a lawyer has it and NetSpend is being ripped apart in the press now they want to talk. Well **** you now!! I sure hung up on your ***!!
How GetHuman1354137 fixed the problem
I don't know. I had been the only one using the card for months, i paid for something for someone and they gave me the card and we called the number together and I set the pin number and was told that's all I would need to use it, but she gave me the phone number and zip code also. I read the card and it didn't say anything that it couldn't be used or transferred by anyone else so I had no reason to think it wasn't like any other prepaid Visa card and I had been using it for months. This was a life and death emergency that an offering had been taken so someone who is very ill wouldn't lose their power because they use oxygen and are now in the hospital and now it will take another$*** to restore it over a technical glitch that nobody would rectify, not the store,immcomm or Walgreens. Technology sure leaves no room for compassion when that should have been so simple
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Netspend card
Customer service issue
Reported by GetHuman1354137
Oct 17th, 2018 - 4 years ago
GetHuman1354137 shared how to fix
Seen by 19 customers so far
Similar issue to 4359 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
Email on account
Password on account


GetHuman1354137 started working on this issue
Oct 17th, 2018 1:12am
GetHuman1354137 confirmed the issue is fixed. Hooray!
Oct 18th, 2018 1:40am
GetHuman1354137 confirmed the issue is fixed. Hooray!
Oct 28th, 2018 6:30pm
GetHuman1354137 confirmed the issue is fixed. Hooray!
Oct 28th, 2018 6:44pm
GetHuman1354137 shared this issue with your circles on Google+
Oct 28th, 2018 6:47pm

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