I emailed a anytime alert received * the month of September on the **nd unsuccessful tr...

GetHuman1186016's customer service issue with Netspend from September 2018

Help with my Netspend issue
Tip from another customer
For any card issues you have with Netspend, you should call in using the number on your card.
The issue in GetHuman1186016's own words
Report fraudulent activity. ... I emailed a anytime alert received * the month of September on the **nd unsuccessful transaction listed at $** at Shell Oil in Northeast Portland. The failed transaction posted at **:** a.m. on the **rd of September. This transaction was not initiated bye me the card holder. Fraudulent attempted charge. *** dollars I have attempted to contact customer service several times and fortunately for Saturdays the customer service line closes at * and I was not able to make contact. Please return contact with me so that I may take the necessary steps to secure my account.
This is very annoying you should be handling this not me.
Track down where how when and who it was that attempted to charge my account and credit the amount to me.
Email phone call and this.
I have an issue with Netspend too
How GetHuman1186016 fixed the problem
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Netspend

Prepaid debit card
Customer service issue
Reported by GetHuman1186016
Sep 23rd, 2018 - 2 mons ago
I have an issue with Netspend too
Fixed
Seen by 3 customers so far
Similar issue to 3439 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman1186016 started working on this issue
Sep 23rd 3:24am
GetHuman1186016 indicated the issue is not fixed yet.
Sep 24th 7:54pm