My boyfriend made the HUGE mistake of registering his card with my address. He stays wi...

GetHuman-karacake's customer service issue with Netspend from August 2018

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The issue in GetHuman-karacake's own words
My boyfriend made the HUGE mistake of registering his card with my address. He stays with me only a week every * to * months and works on the road. All the bills are in my name and his DL has his family address. He will be changing that soon,however for going on * days now he cannot use his card bc of the address issue he has sent multiple documents. I am very upset and i am considering dropping my netspend accounts as well as submitting FTC complaint and BBB.... thanks for stress,and ruining * days of * days we have together every ** to *** days..... Every time we would call you put us on hold and then hang up......... well, your tacky,unprofessional,and childish games of hold with TERRIBLE ELEVATOR MUSIC and rehold waiting for supervisor to only be hung up on...havent silenced this woman,not today!!!! * A VERY DISSATISFIED CUSTOMER,* Ms.Kara Beasley
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Netspend

Customer service issue
Reported by GetHuman-karacake
Aug 25th, 2018 - 4 mons ago
I have an issue with Netspend too
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GetHuman-karacake started working on this issue
Aug 25th 2:06pm