My boyfriend made the HUGE mistake of registering his card with my address. He stays wi...

GetHuman-karacake's customer service issue with Netspend from August 2018

10 views | 2787 similar | 0 following
Help with my Netspend issue
First: share to improve GetHuman-karacake's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-karacake to get a Netspend rep on the line!
Always use the GetHuman Phone to call Netspend. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-karacake may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
Top Tip from another customer
For any card issues you have with Netspend, you should call in using the number on your card.
The issue in GetHuman-karacake's own words
My boyfriend made the HUGE mistake of registering his card with my address. He stays with me only a week every * to * months and works on the road. All the bills are in my name and his DL has his family address. He will be changing that soon,however for going on * days now he cannot use his card bc of the address issue he has sent multiple documents. I am very upset and i am considering dropping my netspend accounts as well as submitting FTC complaint and BBB.... thanks for stress,and ruining * days of * days we have together every ** to *** days..... Every time we would call you put us on hold and then hang up......... well, your tacky,unprofessional,and childish games of hold with TERRIBLE ELEVATOR MUSIC and rehold waiting for supervisor to only be hung up on...havent silenced this woman,not today!!!! * A VERY DISSATISFIED CUSTOMER,* Ms.Kara Beasley

GetHuman-karacake did not yet indicate what Netspend should do to make this right.

How GetHuman-karacake fixed the problem

We are waiting for GetHuman-karacake to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netspend's attention and get better help faster. Tap below to get started.
Having Netspend issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-karacake fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-karacake
Aug 25th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 2787 others
0 customers following this


GetHuman-karacake started working on this issue
Aug 25th, 2018 2:06pm