Hello, I am not sure if you received my previous email, so I'm emailing you once more...

GetHuman945870's customer service issue with Netspend from August 2018

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Before contacting them, items GetHuman945870 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
Top Tip from another customer
For any card issues you have with Netspend, you should call in using the number on your card.
The issue in GetHuman945870's own words
Hello, I am not sure if you received my previous email, so I'm emailing you once more. I bought a NetSpend prepaid Visa card from Walmart and put *** dollars on it. I downloaded the app, and followed the activation instructions. It led to an error somehow, locking my account. So my best course of action was to call Customer Service. Just as the bot said it would transfer me to a representative, the call ended. I've called several times to try fixing this issue, even going so far as to have the robot send me a link to activate the card. When I tried doing as such, I got the same error telling me to call Customer Service. I need help with this as soon as possible and would greatly appreciate a response. Thank you.**Sincerely,**Sky Wickham
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Netspend

Customer service issue
Reported by GetHuman945870
Aug 3rd, 2018 - 9 mons ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 2255 others
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Timeline
GetHuman945870 started working on this issue
Aug 3rd, 2018 5:42am