I received a piece of mail today addressed to some one that does not live at this addre...

GetHuman820512's customer service issue with Netspend from June 2018

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The issue and preferred resolution, in GetHuman820512's own words:
I received a piece of mail today addressed to some one that does not live at this address it feels like a credit card inside. have not opened the letter what do you want me to do with it.i have been at this address for * years.
I trust that Netspend will make this right and come up with a resolution that is fair.
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Netspend

Customer service issue
Reported by GetHuman820512
Jun 25th, 2018 - 2 mons ago
I have an issue with Netspend too
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Seen by 4 customers so far
Similar issue to 1460 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman820512 started working on this issue
Jun 25th 11:34pm